Saturday, 29 October 2011

Halifax tone it down



It would appear that The Halifax have finally got wind of the fact that the we are having a bit of a tough time of it out in the real world. I say this because, as you'll have noticed, the advertising campaign featuring staff having a right old laugh at 'Radio Halifax' have finally been put to rest. Instead, the fun-loving financiers have now been brought together to give us an altogether more toned-down rendition of  'I'll be there'.

Now I'm tempted to suggest that if they really wanted to win hearts and minds, getting back behind the counter and putting the music careers on hold until the economy perks up a bit mightn't be a bad idea. The move to a more recessive staff presence in the new advertising (there's only 100 of them in the featured choir) may go some way to convince us that all is well again at The Halifax. It's possibly less convincing for the remaining staff that didn't make it into the choir - they're probably having to do double-shifts to cover for their singing chums who are now preparing for X Factor.

Whether or not you think the new advertising is an improvment on what has gone before, and I do, it is probably unfair to lay responsibility at the door of the incumbent advertising agency. One imagines that 'staff' remain a large element of the advertising brief.

There's a long history of staff and clients appearing in ads - who can forget Victor Kiam doing his best Leslie Nielsen impersonation. So let's not leap to judge. Instead, let's take the opportunity to enjoy this well-known advertising truism which sums up the issue of clients appearing in ads most eloquently,

“If the client moans and sighs,
make his logo twice the size.
If he still should prove refractory,
show a picture of his factory.
Only in the gravest cases,
should you show your client’s faces.”

Amen.




Wednesday, 19 October 2011

NEW! Overseas cultural visitors panel


Understanding Overseas Visitors

The Muse Overseas Cultural Visitor Panel is the latest addition to the intelligence available to cultural leaders. The Cultural Visitor Panel focuses on museum, gallery, events and heritage site audiences visiting the UK from around the world and offers unique competitive insight into their attitudes, perceptions and behaviours.
The Panel recognises the growing demand for up to date knowledge about overseas audiences and meets the need to reach large numbers of high quality cultural audiences, in an insightful way that current quantitative studies do not permit.

Most importantly it now provides cultural leaders with the information to plan, deliver and evaluate overseas marketing activities accurately, quickly and at low cost.
How it works

The Panel comprises over 10,000 highly engaged respondents from the cultural sector, from around the world. It produces a twice-yearly summary of visitor attitudes and behaviours, highlighting audience trends, tracking changes over time and identifying specific issues. Base reporting areas are agreed amongst all participating attractions at the beginning of each year. The questions are emailed to respondents.
The responses are then collated, analysed and reports are prepared according to client need.
Using the panel

Cultural leaders can use the overseas panel to understand the attitudes, perceptions and behaviours of overseas visitors in relation to their own and other cultural organisations.

The panel can also be used to evaluate overall audience attitudes and opinions towards a particular destination or event. It can also evaluate the quality of the individual experience and specific elements within that experience, from the practical to the perceptual.
Detailed insights
The Panel can be used to explore any type or range of issues, dependent on individual need. To ensure consistency it also regularly addresses a number specific issues which include,
- Venue perception
- Media  repertoire
- Motivations/reasons for visiting UK
- Motivations reasons visiting venue
- Dwell time
- Cultural repertoire
- Cultural interests
- Interest in international membership
- Interest in virtual scheme
- Website usage and why
- Satisfaction
- Propensity to recommend
Markets covered
The panel covers the key overseas visiting regions,
- Europe
- North America
- South America
- Asia
- Australia
Within each it can be used to isolate respondents from priority and emerging countries. This is a constantly growing list which we are happy to supply upon request. Timing

The panel reports twice a year however if you would like to run a specific set of questions on the panel, the timescale from initial briefing to findings is approximately 15 working days.
To find out more about our panels contact James HERE